Denizen OR

I am writing to formally share my feedback regarding the current state of the building and management. I have recently purchased a home and am preparing for that transition, but I feel it is important to document the specific reasons for my dissatisfaction over the past two years. While I was initially eager to move here in March 2024, my experience has been deeply disappointing due to the following issues: - Cleanliness and Maintenance: Common areas, including windows and walkways, are consistently poorly maintained. I have frequently observed spills, trash, and even human or animal waste in the elevators, alongside syrup, drinks, and spit. Despite the presence of cleaning staff, these issues are not addressed with urgency, and I have found my shoes constantly sticking to the elevator floors. - Security and Theft: Package theft has become a regular occurrence. Additionally, there have been frequent instances of individuals checking apartment door handles. Homeless campers from the nearby I-84 area consistently break into and walk through the building. Both the bike room and the supposedly secure storage units are frequently compromised, and I have personally experienced a threat of violence from an individual outside the building. - Management and Staff: I have found the maintenance staff to be unprofessional, particularly regarding a lack of empathy shown following my recent surgery. High turnover in management has led to a lack of consistency and a decline in property care. - Building Quality and Noise: The midnight glass pickups by Arrow garbage trucks are incredibly disruptive. Furthermore, thin walls allow for constant noise from neighbors, food smells, and people banging on the elevators. - Amenities: Despite the recent $3 million roof repair, there are still active leaks requiring moisture inspections. The common barbecues are broken and dangerous to light. Additionally, the garage has become filthy since the building was sold, with unaddressed oil leaks in common areas. - Billing: I am concerned about being required to pay for an electric car outlet despite not owning an electric vehicle. While management has stated there are new standards in place, the situation appears to be worsening rather than improving. I hope this feedback is taken seriously for the benefit of current and future residents

I love living here!! I moved here out of a very stressful situation with a landlord that refused to fix a bug infestation, and I was able to get out of that situation a month earlier than anticipated because of the Denizen offering six weeks free rent. I can't thank them enough for how much of a headache that saved me! The building is modern and kept pretty clean, and neighbors are friendly. Occasionally there's community events which so far have been really fun and engaging - especially the Halloween and Christmas events. The management team does a great job planning these! Also has great community amenities like bbq grills, a rooftop deck, and a parlor area with a pool table and bar. I love the fact that they have building management on site and it makes it so much easier to communicate any issues or have any questions answered. Sami especially is really sweet and always ready to help in any situation you need her to, and the rest of the staff and the maintenance team are all very nice and respond in a timely manner to any issues I've had. I don't personally pay for parking but it seems they keep the garage safely maintained, and street parking is usually pretty open so I haven't felt the need to so far. My only complaints about this building have zero to do with the actual management of the building - 1. people in the neighborhood tend to leave dog waste regularly which can get a little annoying as I have a larger dog that I walk throughout the neighborhood, and: 2. the fact that there isn't a direct crosswalk from the building across the main street (there's one down two blocks in each direction) so it can be hard to cross the street safely when there's lots of traffic. So, I'd still give it five stars for sure!