Melissa Torres
Jan 18, 20265.0
5.0
5.0
Cheri has been so helpful throughout my application process! Always responding promptly and guiding me through the steps. She’s great
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Floor plan695 W 3rd St, Reno, NV 89503, USA
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Cheri has been so helpful throughout my application process! Always responding promptly and guiding me through the steps. She’s great
if i could give zero stars i would. living here has been a constant cycle of their employees and staff doing abhorrent shit and denying it and getting away with it. i left town for surgery and specified that i did not want any maintenance inside my unit while i was away. i find out that two days after i said that, a male plumber entered my room against my consent. i came home to find that my laundry hamper had been dug through as multiple pairs of panties i had in there had been scattered and placed in different areas of my apartment. i came home to an absolute disaster. my persons clothes and towels were patted down into my bathroom floor as if to clean a mess or leak the plumber made, damaging most of my clothes. i found that my loofah i use to shower with was taken out of my shower and shoved inside of my toilet and left that way. not only did the onyx allow someone in my apartment while i was gone against my consent, he trashed my entire unit and personal belongings. as a woman, this is disgusting and horrible to come home to as my apartment was spotless before i left. betzabee puga (community manager) told me this was all my fault and refused to apologize for the damages. deny, deny, deny. all she did was deny. what a sorry excuse for an apartment. unsafe, unsanitary, and disgusting apartment complex. they love to leave the front doors as well as the garage doors unlocked so that anyone can get in as i’ve seen multiple homeless people sleeping on the couches on floors. DO NOT CONSIDER RENTING HERE OR EVEN APPLYING.
