Bridges@11th

I've had a very disappointing experience with this leasing office. Communication is consistently poor - emails and maintenance requests go unanswered for days or weeks. When issues finally get addressed, they're handled carelessly or only temporarily fixed. The staff often seem unhelpful, dismissive and cold. I've lived in other apartment communities in Seattle and never experienced this level of disorganization. I would not recommend renting here. It is not worth the price. Save yourself the frustration and look elsewhere.

I told the leasing office crew I’ll be moving in on Sep 28th. No one warned me anything. But when I got here, no one is at the leasing office. And told me I need to wait 1.5 hr for someone on call to get back so I can get my apartment keys. I just got off the plane and pretty tired from the flight. Very disappoint moving-in process :(