Helix Ellipse

Moved out of helix recently and it was overall a great experience living there. Although the neighborhood could be a little crazy I loved all the trees and amazing restaurants, link real close because i dont have a car. The office staff was always really helpful and present. Lauren and Iya were super clear and helpful with what to expect with moving and i did not feel stressed or confused. I was always pleasantly suprised with how fast the maintenance team was when i had things break. rent was pretty good price for seattle!

Unfortunately, my experience at this apartment community has been disappointing, mainly due to ongoing package theft and poor management response. Package theft has been a recurring issue in the building. After my own package was stolen, I politely posted a message on the community board simply to ask whether other residents had experienced similar issues and to remind everyone to be cautious about package deliveries. However, since December 15, my post has never been approved or allowed to be published. What is more concerning is that the management has also acknowledged that unauthorized individuals are able to tailgate residents and enter the building, which creates a serious security risk. Despite this, there has been no effective improvement in security measures, nor transparent communication with residents regarding these ongoing issues. Overall, the lack of action, accountability, and openness around resident safety and package security has been very frustrating