The Pacific and Malibu

WORST BUILDING TO LIVE ON CAMPUS. They can send endless reminders about rent but they can’t send a maintenance worker to our apartment for 2 weeks to fix the air conditioning. There is always endless problems with this building and they never seem to make them right, also if you want to lose a couple valuable packages, then this is the building for you. No one takes their job seriously here and they think it’s all a big joke. Manager is never available, and i mean NEVER. The level of incompetence here is awful and not to mention we have had multiple leaks and odor problems coming from the drains.

This place is a disaster. My daughter, a U of A student, has lived here several years. They don’t tell you how much your utilities are until the first of each month but you have to pay by the first or you’re late, so basically you have 24 hours. I’d be happy to pay a week early but this isn’t an option. They lose mail and packages constantly. About 50% of mail makes it to my daughter, so we’ve just started sending her mail to her boyfriend’s house. Her birthday gift didn’t make it to her. The post office shows it was delivered, but it has never been seen and it’s been 6 weeks. I don’t know if employees are stealing packages or if there’s just a room with everyone’s lost mail somewhere in the building, but you cannot trust these people to get mail to residents. Finally, my daughter’s apartment had a pipe leaking into their kitchen and though they fixed the leak they never patched up the wall and a maintenance request yielded no help. This is what corporate apartments look like. Nickel and dime residents with unnecessary fees, provide poor and minimal service with no desire or Interest in providing a quality apartment or quality customer service. This business exists to make a bunch of money for people who care nothing for their tenants. I wouldn’t sign a lease here again if my life depended on it.