Waters Edge

This property is gorgeous! The new interior upgrades are so nice! I love the pool area and gym! The manager and maintenance are the best, and the location is close to everything. They are even offering one month free plus all move in fees waived. When my lease is up I’m moving here!

To rent and apartment is cheaper here than many other places. They did finally provide a portable AC unit after a prolonged outage. The pool is nice. Have not had any issues with other residents. It is hard to get maintenance to your apartment. It's neigh impossible to get ahold of someone in the office. My vehicle has sustained significant damage several times in the parking lot, and has been broken in to- there are no cameras to see what happened. The complex is next to a small wash and homeless people are in the parking lot.. There are no security gates. The windows and doors are old and thin, not very secure. The swamp cooler goes out in the summer for weeks at a time and there is no urgency to fix it.

If I could give this place and its management zero stars, I would. The AC was not working all summer, we all burned up. They should’ve sent a mass message saying we could get a portable AC. I didn’t know about it until ANOTHER RESIDENT told me about that option. It still wasn’t enough against Tucson Heat. Just the other day I lost brain cells overnight because management didn’t notify me that the above apartment was being painted. I inhaled that ALL night against my will. I have nowhere else to stay. Neither does my cat. I sent a message to management. It’s been multiple days, and no reply. I wanted to talk to her in person today and the other day as well, but I’m only available before work 9-9;30 am. Elycia unfortunately is never in before 10 am when I can talk. Supposedly the office is open at 9am. She is never manning the office before that time. I have picture and email evidence to support these statements.

The online ratings for this property do not reflect the reality of living here. While the maintenance technician is respectful and does his best, residents face significant challenges. The air conditioning only functions at half capacity, even in the hottest months. Rodent infestations remain untreated, and recurring leaks and flooding cause ongoing damage. Despite these unresolved issues, management continues to move in new residents. Office staff interactions are often dismissive and unprofessional, leaving tenants without real support.

Avoid these apartments if you value your sanity. The building is plagued with giant rats and maintenance issues go untreated. The office staff are consistently rude, and there are frequent floods, leaks, and broken AC during the summer. The high ratings here are misleading. Save yourself the frustration and look elsewhere!!