Vitae Residences

I am not someone that typically writes reviews, but after I visited Vitae this morning, I feel obligated to share my experience. My boyfriend and I made an appointment for 9:30am for a tour and we got there on time. The manager, Alejandro, was making a phone call and we waited an entire 20 minutes before we were welcomed inside. He was made aware that we were there waiting for him, and he proceeded to take another phone call. I only know this because the volume was extremely loud and the entire clubhouse could hear it. I also want to note that he had a vape laying out on his desk. Additionally, I want to note that I read several recent reviews that claimed Alejandro was very friendly and welcoming. My experience was quite different. Even after waiting 20 minutes for our scheduled appointment, Alejandro was not apologetic. Instead of being met with hospitality, we were met with rudeness. Alejandro was very short and carried a matter-of-fact tone with both of us throughout our visit. This is definitely not how you want to be treated after your time is disrespected. The model unit was extremely disgusting. There were holes in the window screens, and most surfaces, floors, and baseboards were disgusting. A drawer was missing from the bathroom cabinets and the couch was run-down with threads hanging off. If this is how they upkeep their model unit, how do you think the actual units are maintained? Save your time if you are considering Vitae.

I love vitae , this property is 5min walk from Twu and only a 10min drive to UNT they have great prices!