Concord at Geneva

I’ve had bad experiences with apartments before, but none that I’ve felt inclined enough to leave a negative review on until now. I really would suggest avoiding this complex. The greed has astounded me. I was roped into making monthly payments over half a year after living there. They claimed there was dog urine all over our balcony at move out and had to replace the flooring. This was definitely not true. We didn’t allow our dog on the balcony and he never once urinated out there. We expressed that it looked rough upon move in, but they said because we didn’t officially document it or submit it to them we were now responsible to pay for it. (Lesson learned). They took our entire deposit and charged us for everything they could, even down to having to replace a couple lightbulbs in the apartment ($25 by the way). This has been a stressful financial burden for my family and has made our move across the country even more difficult than it already was going to be. For the last two payments, they suddenly and without notice told me I can no longer make them online and that I had to bring them in or mail them due to a policy change. (?) I live in Pennsylvania so this was definitely inconvenient. They, unfortunately, will take. They will charge. These people don’t care. Like at all. Seriously. I feel as though I have integrity and take responsibility for the things I need to, but I do genuinely feel like they took advantage of me and my family. I’m happy to have finally made my last payment to them and be officially free from their tight financial grip on my life. Don’t move here.

Layne, the maintenance supervisor, consistently goes above and beyond. Work orders are completed promptly, communication is clear, and repairs are done thoroughly and professionally. His leadership really shows in the quality of work. Our groundskeeper (junior)is hardworking, reliable, and always keeps the property looking great. It’s clear they care about the community and take pride in what they do. maintenance (Jordan)is amazing! Requests are handled quickly, and everything is always fixed properly the first time. They’re friendly, professional, and make living here stress-free The ladies in the office were absolutely amazing—so welcoming, kind, and helpful. They took the time to answer all my questions and made me feel comfortable from the moment I walked in. You can really tell they care about what they do. Thank you for such a positive experience!