Lark West Lafayette Apartments

This is a review of solid first impressions of touring and signing a lease for my son, an admitted Purdue student. Sure hope that it remains this way in the future! When we visited the apartment complex, we were greeted warmly. Leasing agent, Madison, gave us a tour of a model 3 bedroom townhome. When my son saw a promotion for a month free of rent, he started a lease application based on the good impressions from our visit. Their AI phone system is pretty good in answering different types of questions, give it a try, if needed. When we needed human help, it was Madison again who was super helpful in getting us through the minor issues in the application process and setting up the resident portal in a very prompt fashion. Hoping that the pleasant attitude in customer service is maintained, and that the common, persistent issues reported by past residents are attended to by the management sincerely for a good experience of the residents. So far, it's been a good beginning, especially the welcoming attitude of the front office personnel.

Lark charges exorbitant amounts for cleaning and damage after you move out. While it’s fair to charge for these services, they go beyond the norm by charging for items that are already broken, such as blinds, and even for minor issues like a stray hair in a drawer. A friend of mine, a wealthy international student who was a previous resident of Lark, has everything meticulously organized and spotless - was charged around $750 upon moving out (I received a similar charge). He warned me about these practices, and I should have heeded his advice and avoided Lark. To be fair, Lark does offer some great amenities for the price, such as the community shuttle, and I actually enjoyed the living experience itself. However, if you want to avoid being billed for unjustified reasons, let this review serve as a warning. My experience isn't an isolated incident—a quick search on Reddit reveals a pattern of them prioritizing profit over fairness, sometimes even being dishonest about damages. Don’t make the same mistake I did; listen to the warnings.