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Rocio Juarez
Oct 11, 2025
Sholonda Fantroy is an exceptional property manager. She’s always responsive, professional, and goes above and beyond to provide top-notch customer service. Her follow-up is outstanding, and she truly makes sure everything is taken care of—not just for the property, but for the residents as well.
You can really feel her presence in how well the community is run. She also treats her team with such respect and care, and it shows in the great service they provide. It’s clear that her strong leadership is the reason things operate so smoothly.
Sholonda is a true asset, and I’m grateful for all she does!
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Tosmirah Harper
Oct 09, 2025
I’ve really enjoyed my experience at The Jones! The office staff is amazing, professional, and always willing to help with any questions or requests. They truly make you feel welcome from day one. The apartments offer great square footage with plenty of room to relax and make yourself at home. Plus, the location couldn’t be better—it’s close to all the convenient areas like shopping, dining, and everyday essentials. Overall, The Jones is a wonderful community with an excellent team and a great location!
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Etumie Morris
Oct 11, 2025
I would like to take a moment to recognize Sholonda Fantroy for her outstanding professionalism and excellent customer service. She was very nice, helpful, and demonstrated impressive knowledge throughout our interaction. Sholonda went above and beyond to ensure that all of my questions were answered and that I received the assistance I needed in a courteous and efficient manner.
Her professionalism, patience, and positive attitude truly reflect what great customer service should be. It was a pleasure being assisted by someone so dedicated and capable.
Sincerely,
Etumie Morris
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Kimberly Gant
Oct 12, 2025
I recently visited The Jones in search of an apartment for my client, and I had the pleasure of working with Sholonda. She was very knowledgeable about the market and quickly identified the needs of my client. Her professionalism, responsiveness, and warm customer service made the entire experience smooth and enjoyable.
Great customer service is rare, but Sholonda truly went above and beyond to provide exceptional service. I wanted to take a moment to acknowledge her efforts and express my appreciation.
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jara brailsford
Oct 10, 2025
Shalonda at the Jones property is absolutely wonderful! She is welcoming, friendly, and consistently professional. From the moment you meet her, she makes you feel comfortable and valued. Her positive attitude and attentiveness really stand out, and she goes above and beyond to ensure everything runs smoothly. I highly recommend Shalonda for her exceptional service and warm personality!