This place may have new management and be getting renovated but the buildings are falling apart. Staff is nice until there is a problem and then they will avoid you and your unit like the plague. They will work faster on vacant units than current residents’. We are breaking our new lease after a month due to a flood in our unit and lack of repairs for over 2 weeks. Not only have we not had use of half our unit including our second bathroom, laundry or garage, but we now have to go through an insurance claim process(they are blaming us), break our lease at the cost of 3 months rent (30 days and 2 months worth to buy out), and find a new place to live. Not to mention the legal process I will have to go through to prove their negligence and get any money back. During this process we have been gaslit, slandered and straight up lied to by management. I am a single parent with a minor in the home and we have had maintenance and vendors arrive without notice and open our un-latched garage without permission. I was accused of racism and harrassment after it was suggested that we not put any toilet paper in the toilet and I asked “like in Costa Rica?” (This is a direct quote). The infrastructure of these buildings is awful and management will try to get you to pay for the repairs. The new office manager (the staff here turns-over very frequently) is not properly trained and will defer all questions to her regional manager. That person though refuses to meet regarding our concerns and options and has given us false information to break the lease. We were first told one month notice and 1 month rent. This week the cost is 2 months rent to leave (plus the cost of the 30 days in our required notice). I do not feel safe or taken care of here and can not wait to leave. My only fear now is the retribution they will try to inflict regarding my deposit after a month occupancy. Do yourself a favor and save your hard earned money for somewhere else. Anywhere else.
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