We walked into our new apartment and it was so bad. The carpet was ripped up and stained. The microwave and cabinets were dirty inside. The fridge drawers were broken. The stove handles covered in old oil and grease. A drawer in the kitchen was unusable. The whole place was generally covered in dust and dirt and clearly not swept or vacuumed well. They swore they would get these things fixed prior to move in. They didn’t. We complained and were told it was all cleaned and fixed. We walked in and the place was still dirty just with a stretched out carpet that’s still stained. We went back and forth about three times expressing our concern to have the place clean before moving in. This final time we were told they walked through to be sure it was all fixed and cleaned. It was not. I’m so disappointed and upset that I signed to live here when they can’t even get an apartment cleaned.

Unfortunately, my experience with the apartment manager has been very negative. She is rude, dismissive, and makes communication stressful instead of helpful. At times, her behavior feels racially insensitive, which is completely unacceptable. This has affected my overall living experience.

The staff is not the best. I got charged a late fee when i have it set up automatically and there are enough funds in my account. I got an email with a 75$ late charge fee. I talked to my bank and there is no record of the charge trying to go through. this was over the labor day weekend. I talked to the staff here and they said ohh well you will have to pay it. I tried talking to management and they said no one is there at the time. staff is not understanding and I dont think i will renew my lease here again,.

Pay close attention to the complaints mentioned in the other reviews. The hallways and elevators do often smell like dog urine, the mailroom is extremely unorganized, and we also often get notifications that the gates are down. This week 4-5 of their gym machines were out of order. The one that I used was a safety hazard, and wobbled unstably at a certain speed. Most importantly, in this heatwave, our air conditioning unit has repeatedly broken down. Additionally, we were told it is their policy to open the apartment door, if we do not answer, while we are home. How is it that we can wait all weekend with no air conditioning, and staff can't wait at the door for 3-5 minutes, so that I can get to the door in appropriate clothing? Think about renting here very carefully. Thanks. Edit: To address their reply- We are glad that you are "pleased" that our apartment is no longer 80 degrees. We appreciate you for repairing the AC for the third time this month. Hoping it will last this time, considering our rent expenses. You mentioned two portable units that were meant to keep the temperature cool, but two air dehumidifiers are not designed to do that. Thanks, again.

Absolutely the best place to live! Great Staff & Fast N Friendly Maitenace team. Gorgeous Amenities too. Good location for nightlife and it is all in walking distance...