I have lived at the Logan for 2 years it is a great location, safe and has a beautiful rooftop. The management team is dedicated to the residents and handle concerns in a timely fashion. The event spaces are also ideal for hosting.

I would caution any potential tenants against renting any of the apartments that face Clarke Street, if you are sensitive to noise and/or have any plans to open your windows. Right now as I write this at 1am, the HVAC equipment on the Clarke Street roof sounds like a jet engine is idling outside. It's always loud, but since Oct 22, it gets turned up full blast around midnight, all night, until morning. And then every morning 4-5 am, extra large commercial dump trucks make multiple runs up and down Clarke Street, emptying the metal dumpsters; this noise exceeds 100 db. I am writing this as a neighbor - I don't live in the building. I have called the management office 6 times since Oct 22 in an attempt to discuss the HVAC settings. It ran all summer at a lower volume - clearly it's not necessary to have it up full blast in the winter. Perhaps they will be passing on the excess electricity charges to tenants? The few times my phone call was answered, I was told the maintenance supervisor is out sick. So either the management lies, or there's no staff available to address any maintenance problems for as long as 3 weeks and counting. Either way, I think this is a concern for potential tenants: maybe you will be treated the same way?

A Year Later – Still No Security Deposit & Ongoing Mismanagement I lived at The Logan for two years, and while the property has changed ownership multiple times, Erika has remained the property manager for the majority of my residency—and unfortunately, so has the poor management. Throughout my time there, the building cycled through three different ownership/management groups, and a constant stream of leasing agents, front office staff, and maintenance workers. That kind of turnover led to frequent miscommunication and slow support. But the most unacceptable part came after I moved out in July 2024. Despite providing a forwarding address, I have still not received my security deposit—nearly a year later. Erika initially said she would follow up but has not responded to a single email, phone call, or even a certified demand letter. She has been consistently absent and unavailable to residents, a recurring issue I experienced firsthand and heard echoed by other reviews. I escalated the issue to the Regional Director at Brookfield Properties, the current owner. She informed me that a check had been issued in December 2024, and was sent to my old address at The Logan—months after I had moved out and provided new contact information. When I requested to be connected with someone at Sentral, the previous management group, the Regional Director stopped responding to my emails. There’s been zero accountability, zero urgency, and zero respect for tenants' time or money. Do not move here.

*Updated Review of The Logan In March 2025 - We moved out after living here a year and a half due to The Logan’s unacceptable management practices, persistent rent overcharges, and an unresolved flea infestation. Despite numerous formal complaints via email and in-person meetings, management failed to take appropriate action. Erika Bernal Barragan repeatedly assured us she would follow up, yet left our concerns unacknowledged for weeks at a time. As of March 31, it has been over 14 days with no response to our formal move-out notice and request for compensation. The Logan is misrepresented as a luxury residence but is plagued by mismanagement and disregard for tenant rights. Future renters should be aware of the ongoing issues before committing to a lease. February 2025 I would highly advise against renting at The Logan. We have been dealing with a flea infestation for over a week now, and the building management has done absolutely nothing to address it. Despite repeated inquiries, they have failed to take any meaningful action. To make matters worse, we were overcharged rent by $5099, and they have refused to correct the issue. The lack of communication and responsiveness from management is horrendous. We have had a completely unacceptable experience here, and I cannot recommend this building to anyone.

3/25 late post, i moved out 3/16 and still ants everywhere. 3/6/25 Here’s another update of my apartment, moving out process. 2/18/25 I wanted to provide an update regarding the ongoing situation. While the issue persists, I've learned that Alameda County Vector Control offers free inspection services for residents experiencing similar concerns. I encourage any neighbors facing these challenges to contact them for a professional assessment of their units. These conditions warrant prompt attention to ensure our living spaces meet proper health and safety standards. 2/13/25 What began as a beautiful living experience at The Logan has sadly deteriorated into a nightmare. While minor ant issues were manageable last year, the current infestation has made my apartment unlivable. Despite numerous pest control treatments, the problem only worsened each time. Management's inadequate response forced me to file a city violation notice. I cannot recommend The Logan unless you're prepared for an ongoing battle with pest problems. What breaks my heart most is seeing a once-lovely home become completely uninhabitable.​​​​​​​​​​​​​​​​