I have been living here for about 6 months and I love it here! The front desk staff are always very helpful and friendly. Jacob is my go to - always quick to respond and gets things done! Recently had to put in a maintenance order- the job was done quick and both Steve and Edwin were great and super friendly. I recommend this place to anyone looking for an apartment in Richardson.

The only reason why I am giving this apartment complex a 2 star is because of the perfect location! Otherwise this will definitely be a 1. Here are some reasons why: - We lived here for 14 months and our reason to sign was the location and Jackie who used to work here. After she left, they have had a change of management and the new folks are not the most helpful or responsive. There are times when I was charged extra for Apartment insurance even though I gave them proof of having a 3rd party but they still didn't reimburse me. - But the worse thing is the majority of folks who live here. They leave their trash in the garage, pool area, and the ones who have dogs don't even bother to pick up their poop. They are loud and I have seen cops come by so many times... My worst experience when a lady hosted a party, and hired security guards to reserve the WHOLE FIRST FLOOR (not allowed). These security guards forcefully kicked me and some other tenants out of the gym that day. I called the courtesy officer and no help... - I was willing to brush all this off until I moved out and they took almost all of my security deposit (got $20 back). They charged us for cleaning and paint for the smallest little thing like dust on the floor and the window panel. We spent hours cleaning and painting. Do they expect their tenants to leave the space sparkling clean when they move out??? Honestly, I am still being nice giving this place a 2 star!! I WOULD NOT recommend this spot. Just pay the extra $50-$60 next door or down the road at a different apartment complex.

I really enjoyed living here. The community was friendly and welcoming, and the rooftop pool was easily one of my favorite spots. The high ceilings made the apartment feel open and bright and being so close to the trail was a huge plus for walking my dog and getting outside. Overall, it was a great place to call home.

I’ve lived at Cue for 5 years, and Liz (Elizabeth)in the leasing office has truly made the experience exceptional. She goes above and beyond every time—like when she personally helped me get the BBQ grill working for a get-together and made sure the gas was refilled, or when she answered my call after hours to help me know the exact rent amount when I couldn’t access the resident app. She’s professional, kind, and always willing to help. Her excellence, ownership, and genuine care really make a difference here!

I recently moved into Cue at Galatyn and had a great experience! The entire move-in process was smooth and hassle-free, and the staff made everything so easy. The apartment itself is clean, modern, and well-maintained with great amenities. Special thanks to Elizabeth — she was absolutely amazing throughout the process, super helpful, professional, and friendly. She went above and beyond to make sure I was comfortable and had everything I needed. Overall, a fantastic place to live and a great team that truly cares about residents. Highly recommend Cue at Galatyn!