I was in between giving 3 or 4 stars. I lived here for over 2 years and I am in the process of moving out. The apartments are nice and a bit newer, but unfortunately, the walls aren't build to withstand noise. If your neighbor likes to play loud music/ or their TV is loud, depending on your layout, you will hear it. I think it comes with the newer and perhaps cheaper materials used by construction companies. If you are not on the top floor, you will more than likely hear your upstairs neighbor. We did switch units and found roach issues in one of them, again this is the luck of the draw and it is extremely annoying and unfortunate. Pest control tried, but they kept coming back in the summer. It wasn't a terribly horrible experience, but if you value quiet, it really just all depends on the neighbor. It was nice in the beginning, but slowly loses it's charm. 3.5/5

I would run and stay far away from this place. I have been here for about a 1 year and my package has been stolen already. There is roaches in this apartment Complex. No matter how many time the exterminator comes out. The surrounding neighbors I don’t think care to have their apartment sprayed by the exterminator. My neighbor down the hall has a few dead roaches outside his door and refuses to have his apartment sprayed. The noise level, in this part of my complex is atrocious. The walls are so super thin and the doors slams so loudly Behind you. I know when everyone’s entering and leaving their apartment in the morning and at night. I can hear my neighbors washers and dryers from downstairs. The weed smell is atrocious and the pool is always loud and noisy. I feel as through these new apartments that are being built they do not care about the noise level and making the walls thinner. The building is located right behind the loud noisy highway and I hear all noise of the highway cars going by at night right into my bedroom. So if you have insomnia, this is not the apartment for you. This place only got two stars for me because it’s so close to my job and there’s a lot of restaurants, grocery store, and shops that are nearby. People leave trash outside their door, even when valet trash is not coming that day. I swear The people upstairs on the fourth floor or at the worst. My neighbor above me are the worst when it comes to Noise and even walking the halls to go to the garage I can hear loud footsteps upstairs that’s out in the walls. I will be breaking my lease soon

I want to give a huge thank-you to the entire team here for their outstanding service. Austin, the head of maintenance, and his team have done an incredible job with all of my maintenance tickets. They fixed everything quickly and professionally, and my apartment truly feels brand new because of their work. Their attention to detail and willingness to go above and beyond really stood out. I also want to recognize Brittney for being extremely accommodating with every request I’ve had. Since she’s been here, I’ve noticed a real improvement in how smoothly things run at the property. Her communication, professionalism, and follow-through have made a big difference. Additionally, Mackinsie and Yomaris have both been extremely helpful anytime I’ve needed assistance. The entire staff here has consistently shown great customer service, and I genuinely appreciate everything they do. Thank you all for making this a great place to live.

I want to give a huge shoutout to Austin and Refugio from the maintenance team. They’ve gone above and beyond to make sure everything in my unit was taken care of the right way. They’re both professional, reliable, and take real pride in their work. Every time I’ve had an issue, they showed up promptly, explained what was going on, and made sure the job was done perfectly before leaving. You can tell they genuinely care about the residents and the property. Their positive attitudes and attention to detail have made my overall experience here so much better. It’s rare to find a team that’s both skilled and personable, but Austin and Refugio are exactly that. Definitely appreciate everything they do!

It has been close to a year since I moved here and thankfully, I am moving out next month. I had an inconvenient time during my stay in the Mallory. First of all, water leaks into my bedroom from the window every time it rains. I made the service request in October of 2023 and still the issue is not resolved. My bed, pillows and sheets got dirty because of the leakage. I eventually gave up asking the management because they only offer an apology and that’s it. Secondly, Fire alarms that go off for no apparent reason in the middle of the night and continuous for at least 10 or 15 minutes and you will not be able to get a quality sleep afterwards. The management as always offers an apology the next day through the Activebuilding app. Thirdly, it is not a neat and clean Apartment complex as it looks in the photos. My unit has big roaches, and they are not the ones that appear after you leave the food unattended. They mainly come from the Washer and Dryer / AC Mechanical closets and despite keeping my place so tidy and clean, they still appear in my unit. I have also witnessed mice in the hallways. The trash room is not maintained clean and every time you pass by that area, you can smell the bad odor all the way down to the hallway. Fourthly, the security and safety are not taken seriously as I have witnessed the malfunctioning entry doors to the building are not closing properly and allow nonresidents to enter the building. The parking garage gate most of the time doesn’t work and is left open and as a result residents’ vehicles are in danger of theft and vandalism. I am sharing some pictures and videos for reference.