Dexter Lake Union

I have lived at Dexter Lake Union for just shy of 3 years, and I could recount quite a few issues here (my apartment literally flooding from the sprinkler system and them not fixing it for nearly a month, my toilet constantly not working for no apparent reason, the apartment fighting me on a unit transfer they had previously promised, the fire alarm recently running for 2 hours straight no exaggeration, etc). Beyond that though, is the biggest issue - the lack of functioning elevators. If you struggle even a tiny bit with stairs, DO NOT MOVE TO THE 9TH OR 10TH FLOOR HERE! This building will not guarantee an elevator to these floors (you can only access these floors via 2/4 elevators), and does not view it as an emergency when both of them are down. We have only had one consistently working elevator for months now (since September to be exact), and the highest floor it goes to is 8. It has been a very painful experience dealing with this, and I hope I can prevent someone else from going through this same issue. The location is great but beware of the inbound inconveniences.

My time living here had some good points and some really bad ones. The location is fantastic—you can't beat being so close to downtown and SLU Park. The rent is also really reasonable for the area, which is a huge plus and the main reason I'm giving it two stars instead of one. I also have to give a shout-out to a couple of people. Pat, the newest member of the management team, is awesome. He genuinely tries his best to help, even though it seems like he has very limited resources. Raj, a previous manager, was also super helpful and kind. Some of the maintenance staff were also great, but just like Pat and Raj, they seemed to be limited in what they could do. Now for the bad part. We lived in Apartment 501, and if you're thinking of renting here, do yourself a favor and avoid that unit at all costs. We had a constant, incredibly annoying plumbing issue. We'd hear this loud gurgling noise in our kitchen sink every time someone upstairs used their garbage disposal or dishwasher. No matter how many tickets we submitted, it was never fixed. To top it all off, when we first moved in, a maintenance mistake left us without water for a whole day. The senior manager, Alison, was completely unsympathetic to our situation. Overall, I can't recommend this place. The great location and reasonable rent are overshadowed by the constant issues and management's lack of action.