Skyglass

Do not move here. 1. This property will treat you like a child and not allow you access to your own property past 10pm. They will not let you hang out in the lobby, 6th floor or rooftop past 10pm, citing weird city regulations. Apparently every other property including The Waverly, The Spire, McKenzie, Kiara, don’t suffer from the same regulations. 2. Maintenance is extremely poor. In just the last 6 months, we’ve had 2 fires with multiple fire engines, plus a complete flooding of the 1st floor because of broken pipes, the burden of which they transferred onto the tenants. The additional sewer charge was prorated and added onto the tenants based on their square footage, very under the table and completely unlawful. Should I mention the ceilings arent even finished and literally have pencil/chalk markings on concrete? 3. The heating system is broken. The showers everyday are lukewarm at best even with constant maintenance requests, the hot tub is either out of service or not hot, and requests are usually ignored. 4. This is not skyglass’ fault, but they stage AMR ambulances at denny park right next door during weekdays and they blare throughtout the night making peaceful sleep impossible. 5. You might have seen Devin and Scott, two wonderful human beings in the other comments. They are incredible but have both left skyglass. Yeah, wonder why? 6. Need i mention this property is owned by greystar - one of the shadiest, greediest, corporate scam of a company in america. Stay far, far away. Their rents change every month, maintenance is terrible, policies are restrictive, and generally run everything in bad faith. Youre way better off going to McKenzie, the spire, even mark on 8th. Im a current resident ending my lease next month. Message the “Skyglass Crew” WhatsApp group- you’ll know this review is real.

I’ve lived at Skyglass in Seattle since it opened in February 2024, and it’s one of the best apartment buildings I’ve lived in. The staff is the standout. Maintenance—especially Cole, Kevin, and Derek—is excellent. Every request I’ve submitted has been handled quickly (often same day or next) and done right the first time. They’re also genuinely kind; Kevin even keeps dog treats on his cart, which my dog adores, and it’s helped her build really positive associations with the building. The concierge/building managers—Dikeledi, Scott, and Michelle—are professional, friendly, and handle issues calmly. They’ve been very reasonable and understanding whenever something comes up. On the leasing side, Devin and the newer agents have been approachable and responsive without being pushy. It’s clear the on-site team cares about residents and about the building itself. Some online reviews don’t tell the full story. Most of the recurring problems I’ve seen are caused by residents and their guests, not by staff or the building. Hot tub issues have mostly come from misuse (glass, surfactants, food, etc. damaging components). Trash room problems happen when people dump furniture and oversized items instead of disposing of them properly, putting large items in the chutes that clog, etc. When something in a common area breaks and someone actually submits a maintenance request, it gets fixed promptly. There was a resident fire earlier this year tied to the stovetops with capacitive touch controls—it’s easy to turn them on accidentally if something brushes the panel. That’s more of an appliance design issue than a building issue, but new residents should be aware and careful. As well as a water main burst in the lobby from a freak accident - not really something you can plan for. Reconstruction is still ongoing, but it is starting to look whole again. Appliance-wise, there are a few quirks: in-unit dryers tend to run hot even on low, and there are no ice makers in the freezers. On the positive side, the ovens are very steady and give a nice, even cook, and the Ecobee smart thermostat is a great touch. The original shower heads weren’t great, but a quick $20 DIY replacement fixes that. Depending on which side of the building you’re on, summer sun can heat things up—east and west units get strong direct light, and the fairly sheer window coverings mean the AC can sometimes struggle on very hot days. Soundproofing, however, is excellent. I almost never hear my neighbors, and any late-night noise issues are handled quickly and professionally by management and concierge. Community here is also a big plus. There are regular events and informal groups for board games, food, workouts, trivia, and more. Most residents are respectful and friendly; the worst behavior I’ve seen tends to be from non-residents brought in by residents. Greystar clearly limits what the on-site team can buy and how fast some things can move, but the staff still go above and beyond—especially with the lobby decorations for Halloween and Christmas, which made the building feel genuinely festive and cared for. Overall, despite a few appliance quirks and some sun/heat considerations, my experience at Skyglass has been very positive. The team here truly cares, the building is well maintained, and the community is strong.