I would not recommend this complex. The apartments themselves are not bad, and I understand they are older units, but that does not excuse ongoing maintenance failures and lack of professionalism. We have had continuous AC issues that have never been properly resolved. Maintenance comes, says they will fix it or come back later, and then nothing actually gets done. My roommates and I have been home when they “check” it, and they leave without resolving anything. My room is constantly freezing cold while my roommate’s room is extremely hot. We have submitted multiple requests and made repeated calls, but the issue still has not been fixed. I also emailed the property manager directly and have not received any response. In addition, one of the stove burners does not work and they have failed to replace it. I understand these are older appliances, but we are paying rent and basic things should function properly. When my roommates first moved in, one of them found her bedroom door unlocked with belongings still inside as if someone had been staying there. The room was not cleaned, there were men’s items left behind, the restroom was filthy, and there was a hole in the wall that still has not been repaired. Looking at other reviews, many people mention being charged after move-out for damages they did not cause, including issues that were never fixed before move-in. That is concerning. I also dislike that each resident only gets one visitor parking pass, despite there being plenty of visitor spots. Guests constantly have to worry about being towed, which has already happened. The office staff has also been unprofessional. One of the employees has been rude and dismissive. When we asked for help regarding maintenance, we were told, “I’m not maintenance, what do you want me to do?” We were always respectful, but after being repeatedly ignored and not taken seriously, it became extremely frustrating. They were also reluctant to provide the manager’s contact information until my roommate repeatedly asked. We were eventually given the manager’s email, but there has still been no response. Overall, the lack of communication, accountability, and follow-through has made this a very disappointing living experience.

This apartment complex used to be good. But they have become incredibly vicious with towing. Even if they tow your car because of their error. They will say it's out of your hand once it's towed and that they can't do anything to help you. There's also a four step process through two different apps to allow visitors to park without being towed. I have had my own vehicle towed while living here and paying rent. And I know many other residents who have had the same happen to them. Do not live here if you have a vehicle. Most residents have a story of being towed here at least once. And management is downright rude in resolving any issues.

Horrible to assist on any maintenance issues. Their manager Chris is super unhelpful and is very rude. There hasn't been a single time that he has been able to help. My daugter's were without a dryer for over a month. I had to presonally order the part, took a 6 hour trip and install it myselft. No one ever called to say thank you or to reimburse me. Most recently, the water heater has been failing since Thurs 01/08 and no on has gone to go fix it. I was told that maintenance does not work on the weekends and that they'll "TRY" to get to it maybe today, but no guarantees. I'd figured not having hot water would be a priority, but I guess it's not. The only way they are getting by is because I showed my daughters how to reset the water heater. Which they have done at least 12 times. This is unfortunate and very unresposible from Parkway.

I’ve lived at this apartment complex for three years, and I can confidently say it has been one of the most frustrating housing experiences I’ve ever had. The unit was not clean when I moved in, with several things already broken or damaged, and the issues never stopped there. Maintenance is either completely unresponsive or takes weeks to months to handle even basic repairs. My dishwasher has been broken since the day I moved in, and despite countless requests, it has never been fixed. On top of that, communication from the office is terrible. There is no transparency, and half the time you don’t get notified about things that directly affect your apartment. Maintenance entered my unit to “fix” the AC without any email or warning, and in the process they destroyed about $120 worth of my products and nothing was done to take responsibility for it when I went to make a complaint to the office when I walked in to men in my room. Every excuse imaginable is used to justify delays, lack of communication, and unfinished work. This complex is absolutely not worth the money, and I would not recommend it to anyone looking for a clean, functional, or professionally managed place to live. Save yourself the stress and look elsewhere.

I just moved in to parkway this week and it has been absolutely terrible experience staff is not helpful at all. The unit they gave us was completely trashed and not cleaned from the previous residents. It’s clear they did no inspections prior to our move in. We have ants everywhere broken stove burners, a broken dryer, and showers that don’t drain. We have called numerous times and have been told that they don’t sit and inspect each apartment for problems. Everytime we fill out maintenance requests we are give excuses saying that they haven’t had a day off in months or that they have 5 guys between parkway and 2818. But most of these issues especially the cleanliness of the unit should have been dealt with during the summer before our move in. I’m completely disappointed with this they haven’t offered us any sort of solution it’s very frustrating. Don’t not rent here.