Atelier is a beautiful building to live in and lots of changes. Parking lot recently got power washed, security is always patrolling, cleanliness of building is nice. Staff is amazing marquis front desk is always nice to guests and residents . Biron the manager is really helpful and always smiling. Hands down one of the best buildings in dtla.

I recently toured Atelier and had a great experience! The amenities were awesome and I loved the modern interior design of the spaces and units. Big thanks to Jordan for being incredibly professional and accommodating. Definitely considering moving here!

Like many residents, my experience with previous management was frustrating with many problems unresolved and lack of clear and timely communication, so it’s encouraging to finally feel heard. Since Byron stepped in as Assistant Property Manager, there’s been a clear and positive change. He’s responsive, patient, and thoughtful in communication, and the improvements around the building, especially with security and amenity cleanliness haven’t gone unnoticed. It’s a great sign of progress, and I’m excited to see continued improvements in our building and community with Will (New Property Manager) and Byron leading the way.

​Just moved to LA three weeks ago! Found my dream spot at Atelier after a quick stint in DTW. Huge shoutout to Cathy and William; the entire team and the door staff are top-tier and so helpful. ​The building is gorgeous and the location is prime. Even though Downtown requires a bit of street smarts, being minutes away from concert venues, grocery stores, and the Metro is unbeatable. That morning light and the view from my windows are everything I needed to start my day right.

DO NOT MOVE HERE! My experience living here has been a nightmare and caused endless headaches and trouble, and I would strongly caution others to stay away from this place. There is a reason this building has such low ratings compared to others downtown. This review reflects my firsthand personal experience during my tenancy. The common themes of this place and its unprofessional and irresponsible management: gaslight, deceive, deflect and deny problems, often shifting responsibility onto tenants instead of addressing issues directly. Here are all the issues we’ve had to deal with: 1. The worst offense is ignoring my discovery of inaccurate electricity billing and not allowing communication about this issue with other tenants. More details below. 2. Garage gate was broken for more than half the time we were living there. Random people can just walk in at night and roam around the building. My car was broken into twice and other cars had their windows smashed and items stolen. They still do not hire more security. When asked for security footage, they said they will look into it and then never respond nor help you out. 3. Multiple times we randomly lost hot water for a week and could not shower. 4. Elevators are always broken for days and weeks. 5. AC randomly stops working. 6. Pool is never kept clean and infested with cockroaches. 7. Poor noise cancellation. You will hear cars racing down the street, fire engine driving by and people screaming every night and impact your rest and sleep. 8. Packaging service randomly not working and packages left out in the mail room. They deny responsibility for any lost packages combined with not hiring more security. 9. The building management never notified tenants of security incidents. To my knowledge and based on what I heard from other tenants, front desk staff was reportedly assaulted on multiple occasions by random people walking into the building. Another time a random person followed a female resident up to their floor and almost rushed into their unit. We were only aware of these from tenants sharing information with each other in group chats. 10. Amenities always broken for weeks at a time without being fixed. A little more detail on the worst issue: our electricity bill was abnormally high after returning from a three-week trip when no one was in the unit. Our in-unit meter showed normal usage, but the billed usage for that month was nearly double and even higher than the total of two subsequent months. Management said it was the responsibility of the submetering company, Metergy Solutions, and told me to resolve it myself. My attempts to ask other tenants about the issue were blocked, and each management employee responded with the same explanations—claims of misreading the bill or unit size—which did not explain the discrepancy in usage when no one was present. After talking to my friend who also lives in the building, they also discovered similar issues. My concern increased after reading a Washington City Paper article about utility overbilling at a Brookfield-managed property, where tenants later received credits. After filing a complaint with Metergy, they initially also ignored and denied the issue until I also filed a BBB complaint. They eventually admitted a building-wide issue and notified management. Management denied this and did not allow me to share the information with other tenants by denying my message posted in the building internal message board. I later learned through public reporting that Metergy is affiliated with Brookfield, the same parent company as the building’s management so there could be a conflict of interest. When I mentioned sharing my experience publicly, the building manager said I should “be ready for the consequences,” which made me feel unsafe living there. I started dealing with this issue in October 2024. Over a year later, I am still trying to get Metergy to correct the billing and issue refunds for myself and rest of the affected tenants. Building management refuses to help even in the presence of evidence.