The Olivia

It was fine at first..even resigned my lease and then…. This place is a nightmare. Multiple times the garage door has broken. On one occasion when I was leaving for work, I drove up to the garage door to head out only to discover it would not open. No notification to residents That put me at risk for not getting to my job on time. I had to call the office to find out what was going on only to find out I would need to call a Uber to get to work. Really?? On multiple occasions, the garage door has been broken which means The Olivia leaves it open for days or weeks at a time with NO SECURITY. Anyone and everyone has access to vehicles and the building. The elevator in the garage is not a secure elevator which puts residents at risk. This is supposed to be a secure building. There have been multiple car break ins (even when the garage door is closed, working & locked), storage locker break ins, trash Chutes constantly broken & over flowing, excessive fire alarms for no reason and then when there is a fire alarm where we are told we are to evacuate the building and fire trucks arrive, management does not follow up with notification to residents as to cause or location of where the fire was in the building. Constant leaks in apartments to one below l, hallways, or into the fitness center or the latest… into the lobby. Some people received a credit on their parking when garage doors were broken and others did not. Seems preferential to me. Some folks are charged $200 a month for parking while others are charged excess of $200 for a single spot. That math isn’t clear to me. All spots are the same size but then again, there are some EV spaces so I suppose those are more expensive ??‍♀️.but then again, by space on the same level of a friend of mine that used to live in the building was less than mine. Not sure why. When the fitness center was shut down for a couple months and we’re told that that’s a free amenity , That doesn’t really make sense because amenities are built into our rent charges. I would think if I was paying for an apartment elsewhere I wouldn’t be paying so much if I didn’t have a fitness center, dog spa, work center, roof top lounge “amenities.” Are all those separate too? Could be wrong but makes sense. Some of us here at The Olivia asked for the building filters to be changed because of the constant tear gas and other agents that the ICE facility is using on protesters has been drifting downward. We were told that they “tested” the filters and they seemed fine. However, buildings blocks north of us changed them out of precaution for their resident because it’s the “right thing to do.” Every floor of The Olivia smells like weed. Now I’m not opposed to anyone’s extra curricular activities. More power to you. However, it’s a non smoking building. To my point on non-smoking…one on the employees of the management team, (no longer here) made it a priority to pin point the unit where a resident lived, who was smoking cigarettes, so they could resolve that issue so the rest of us didn’t have to deal with that. The current management team doesn’t seem interested in taking care about the rest of the smoking issues in the building. Elevators are spotty on operation. Sometimes they work, sometimes they don’t. Lastly, If you email the management team about ANYTHING, don’t expect an answer. Just take the stairs if you don’t want to risk the elevator, hope the building doesn’t burn down, the ceiling doesn’t collapse from a broken pipe or overflowing toilet above you, or you don’t inhale too many toxic fumes from whatever ICE agents are deploying 2 blocks down the street. Moving out in a few days. Best of luck to you all??