The Crossings Student Apartments

My experience at The Crossings has been deeply disappointing and honestly concerning. From the way complaints are handled to how renewals and transfers are managed, there is a clear pattern of unfairness and inconsistent treatment. Concerns are dismissed, follow-ups are delayed or ignored, and policies seem to shift depending on who is asking. There is no sense of equal treatment or accountability. The most alarming issue has been renewals and transfers. Residents are repeatedly told there is “no availability” due to overbooking. However, units somehow become available under different circumstances. That lack of transparency raises serious concerns about discrimination and selective decision-making. It feels biased. It feels unequal. And it does not feel fair. Housing is not something people can afford uncertainty with. When management applies policies inconsistently and fails to provide clear reasoning for decisions, it creates an environment that feels discriminatory and exclusionary. No resident should feel like they are being treated differently or pushed aside without explanation. The ongoing issues with unavailable transfers and renewals - only for exceptions to seemingly be made - are extremely concerning. At best, this reflects poor management. At worst, it reflects unequal treatment. Prospective residents should ask detailed questions about complaint procedures, renewal guarantees, and transfer policies before signing anything. Transparency, fairness, and equal treatment should be the standard - not the exception. Not to mention you will never get a call back or get patched through past AI. Talk about avoidant

Moving here was the WORST decision of my entire life! Wish I could rate it 0 stars. They have made me feel completely unsafe living here and they do not care about their residents. They have come into my room as I’m sleeping and taken unnecessary pictures of my room for “inspection.” These people were Jessie and Nancy and management had nothing to even say about this. If you have a concern, you will not get help from them and they will instead give you attitude and say bad things about you right in front of your face. The office staff is so unproffesional as well as management. You can also never get out of your lease and they will make you feel trapped, even when you don't feel safe. Parking is terrible and super overpriced, and if you don't pay for it your car will get broken into. In addition, there is also roaches inside apartments and they are not helpful. Overall, do NOT live here. Although, the maintenance staff is super friendly and do always help me when they can.