Epicenter

Almost every other month they charged me $35 for not submitting proof of renter's insurance paperwork. You're supposed to submit it once a year and I always did. In most cases I had to go to the leasing office in person since they ignored my emails. I had similar issues any time I had to interact with the office staff, even when attempting to renew a lease! Lots of time wasted because of this :( I'm not sure if it's the fault of the staff, they seem to be chronically short handed. Anyway, the building itself is nice enough, hopefully we can build a lot more in seattle so we'll all have better options than paying thousands of dollars a month to be ignored.

My experiences while living here were great, due to the fact my partner was the assistant property manager. After moving and him leaving the company, our experiences have been awful. We just received our deposit back, 5 months after moving out. Our move out statement was incorrect at first and it took months of inconsistent communication before receiving positive results. I believe this happened due to pursuing a case through small claims court.