Almost every other month they charged me $35 for not submitting proof of renter's insurance paperwork. You're supposed to submit it once a year and I always did. In most cases I had to go to the leasing office in person since they ignored my emails. I had similar issues any time I had to interact with the office staff, even when attempting to renew a lease! Lots of time wasted because of this :( I'm not sure if it's the fault of the staff, they seem to be chronically short handed. Anyway, the building itself is nice enough, hopefully we can build a lot more in seattle so we'll all have better options than paying thousands of dollars a month to be ignored.
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