The maintenance team is the best I’ve had compared to any apartment complex I’ve lived in. I especially want to recognize Miguel. He is very professional, friendly, efficient, and goes above and beyond. We’ve needed a various things fixed, and he comes in with no questions asked and takes care of everything.

Miguel did an excellent, clean and smooth job replacing parts on our Dishwasher. Our Maintenance request was attended to in a very timely manner which we highly appreciate. imt Mission Valley was the right choice and location for our new home

I lived in IMT for a little under a year & I genuinely have zero complaints about the apartment or staff. The maintenance team is incredible- quick & efficient! I never had issues with parking & any requests I ever made were quickly followed up on by the leasing office. I always saw the staff striving to find ways to improve the complex & I appreciated that. My only issue was an awful neighbor, that truthfully is a safety concern to others. I would recommend IMT mission valley simply because of the wonderful staff.

My experience living here was extremely negative from beginning to end. There were constant arguments, yelling, and fights throughout the complex, and reporting it to the office never resulted in any improvement. Dog waste was left all over the property regularly, and the hallways often smelled like urine. The overall cleanliness of the buildings and common areas was consistently poor. We dealt with a termite problem in our bedroom that went unresolved for three days, and even after a so-called professional came out, the issue continued until the day we moved out. Sleeping in our own bedroom became impossible. The property often felt unsafe. Homeless individuals frequently walked into the complex and stayed near the parking lot. There was no visible security presence, gates or doors were left open, and there were no measures in place to prevent people from wandering in. Many nights we felt uncomfortable walking through the hallways or to the parking lot because of the activity going on around the buildings. Even though the property claims to be a non-smoking community, people smoked cigarettes and weed throughout the complex constantly—inside the hallways, stairwells, balconies, and outdoor areas. The smell came into our unit often, and management never addressed it despite multiple complaints. Maintenance issues were constant. Appliances and fixtures failed repeatedly, and response times were slow. The police showed up on the property often for different situations, which added even more to the sense of instability. When we moved out, our entire deposit was taken, including charges for repainting the walls, even though both the maintenance worker and the manager told me repainting is done after every move-out. Parking was another major problem. The lot was small, always crowded, and difficult to navigate with only one entrance and exit. Finding a spot anywhere near the unit was rare. This review reflects my honest opinion. I strongly recommend avoiding this property altogether. “The Missions at Rio Vista” has provided a far better experience, is less expensive, and is close by. This place constantly has vacant units, and my experience explains why. Also, Cars were constantly vandalized there. A guy got his Corvette broken into and we had or rear view side mirror broken by some crazy homeless man

I'm very satisfied living here for 2 years because I have peace of mind and they're always very kind about the administration. Especially Vivian at the office. She helped me fill out all the contract paperwork, helped me get my storage unit and garage, and also filled out the paperwork for my parking permit. She's always on top of everything we need. I don't usually have any problems, but I made notes so they could fix a missing blind sash and two handles on my kitchen doors that had come loose from use, and they came to fix them very quickly. I highly recommend this place and Vivian Baker's service. :)